Question 1

What is Blupo?

Accepted Answer

A Nigerian peer-to-peer delivery platform. Blupers send packages, and Blupers carry them on trips they are already making.

Question 2

Where does Blupo work?

Accepted Answer

Blupo is live in Nigeria, including interstate trips.

Question 3

Is there an app?

Accepted Answer

Yes, on Google Play and the App Store. The iOS app is live and temporarily down for updates. Browser booking with Blupo Go is coming soon.

Question 4

How much does it cost?

Accepted Answer

Pricing is based on distance. You see the full price before you book. Blupo Go will use the same pricing as the app.

Question 5

How fast is it?

Accepted Answer

It depends on when a Bluper who delivers, already heading your way, accepts. You'll see an estimated time with your price.

Question 6

Who carries my package?

Accepted Answer

A Bluper who delivers, already making that trip. Before they carry anything, we check ID, address and device.

Question 7

What if my item is lost or damaged?

Accepted Answer

You can insure an item. Claims are handled by the Blupo team through support. Email hi@blupo.org with your tracking number.

Question 8

Can I cancel?

Accepted Answer

Yes, but only before a Bluper who delivers has picked up the parcel.

Question 9

Can I send without the app?

Accepted Answer

Browser booking is coming soon with Blupo Go. Today, send in the Blupo app.

Question 10

How do I pay?

Accepted Answer

In the app with your Blupo wallet. On Blupo Go, when it opens, you can pay with your wallet or by card or transfer.

Question 11

How do I earn?

Accepted Answer

Carry a package on a trip you were already taking. You are paid to your Blupo wallet when the recipient confirms, and withdrawals are fast and seamless.

Question 12

When do I get paid?

Accepted Answer

When the recipient confirms delivery, payment is released to your Blupo wallet. Withdrawals are fast and seamless.

Question 13

What do I need?

Accepted Answer

A smartphone with the Blupo app, and to complete ID, address and device checks.

Question 14

Do I have to accept every request?

Accepted Answer

No. Choose the ones on your route.

Question 15

What can't I carry?

Accepted Answer

Anything prohibited under Nigerian law. You can decline anything that looks unsafe.

Question 16

What are my responsibilities?

Accepted Answer

Carry only deliveries you accept, refuse anything that looks unsafe, and follow the conduct rules in the app.

Question 17

How do I pay?

Accepted Answer

With your Blupo wallet in the app. Card or transfer will be available on Blupo Go when it opens.

Question 18

When are carriers paid?

Accepted Answer

When the recipient confirms delivery. Withdrawals from the wallet are fast and seamless.

Question 19

What is Street Cred?

Accepted Answer

Blupo's trust score, built from real trips.

Question 20

What if something goes wrong?

Accepted Answer

Insured items are claimed through Blupo support. Email hi@blupo.org with your tracking number.

Question 21

Can my business use Blupo?

Accepted Answer

Yes, see Blupo for Business.

Question 22

Is there an API?

Accepted Answer

Coming Q1 2027. Email partnership@blupo.org.

Question 23

How do I delete my account?

Accepted Answer

Email hi@blupo.org with the subject "Account Deletion Request". See Support for the steps.

FAQ

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Business & API

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